Returns & Exchanges
At Kenda, we are committed to ensuring your sports gear meets your performance standards. If you are not completely satisfied with your purchase, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack your items in their original packaging, ensuring all tags are attached and the gear is in unused, resalable condition.
Attach the Label
Download and print your prepaid shipping label from the portal, then affix it clearly to the outside of your return shipment.
Drop Off and Track
Leave your package at any authorized carrier drop-off location and keep your tracking receipt to monitor your return's progress to our warehouse.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing