Frequently Asked Questions
Everything you need to know about your Kenda sports gear and orders.
What is the standard shipping time for Kenda equipment?
We typically process orders within 1-2 business days. Standard shipping takes 3-5 business days domestically, while international delivery can take 7-14 business days depending on your location.
How do I return a product that doesn't fit?
We offer a 30-day hassle-free return policy. Simply visit our Returns Center, enter your order number, and print a prepaid shipping label to send your item back in its original packaging.
Are Kenda products covered by a warranty?
Yes, all Kenda performance gear comes with a 1-year limited warranty against manufacturing defects. This does not cover standard wear and tear from regular athletic use.
Can I track my order in real-time?
Absolutely. Once your order ships, you will receive an email with a tracking link. You can also track your package directly through the 'Order History' section of your Kenda account.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installments via Klarna for eligible orders.
How do I care for my Kenda athletic apparel?
To maintain the integrity of our technical fabrics, we recommend machine washing in cold water with like colors and air drying. Avoid using fabric softeners or bleach.